Contact Bitfoo

Choose the contact route that matches your situation. Pre-launch questions can use email; existing customers can use the customer portal when their account is available.

No response-time or around-the-clock support promise is implied by this staging page. Approved support expectations will be published before launch.

Choose a contact route

Pre-launch and sales

Ask about fit or availability

Share what you plan to host, the service you are considering, and any timing or location requirement that affects the decision.

Email Bitfoo →

Existing customers

Use the customer portal

Account, billing, and service requests should use the authenticated portal so the request can be connected with the correct customer and service.

Open ticket centre →

Security or abuse

Include precise evidence

Provide the affected hostname or address, timestamps with a time zone, observed behavior, and relevant logs or headers. Do not send passwords or private keys.

Report by email →

Message form